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Sampan’s response to the coronavirus pandemic falls into four categories as outlined below. As our response develops and the situation across the globe changes so the information on this page will be updated.
For more specific information about Sampan Travel and the coronavirus pandemic please contact us.
Our first priority is to ensure that the Sampan team is safe. Work from home is facilitated and strongly encouraged for those who are at high-risk or living with high-risk individuals. Those showing symptoms of COVID-19 are requested to stay away from the office.
Hygiene measures have been put in place in the office. Physical distancing is allowed for and external visitors are kept to a bare minimum.
Information and clear communication about Sampan’s internal office policies in response to the coronavirus pandemic are displayed.
Our full internal policy can be seen here. Please note that this is a breathing document that will be adapted as the situation develops.
Sampan Travel requires assurance from all our partners throughout our supply chain on the precautions they are taking to keep our guests safe.
Sampan has created the following guidelines to which our Partners must adhere to:
These guidelines have been based on regulations drawn up by the Myanmar Ministry of Hotels and Tourism (MoHT), the World Travel and Tourism Council, and the “Tour Care” Guidelines created by the Canadian Association of Tour Operators (CATO), the European Tourism Association (ETOA), and the United States Tour Operators Association (USTOA).
In addition to the above Guidelines, guests of Sampan are invited to request to see the specific policies and guidelines of any of Sampan’s partners collaborating on their journey.
Sampan Travel will provide clear, consistent and up-to-date communication to Our Guests on new health & hygiene protocols.
The Guidelines referred to in the “Our Partners” section above will be shared with Our Guests prior to their trip. Specific precautions being taken by specific partners can be provided upon request.
Our Guests are requested to read Sampan’s COVID-19 Secure Policy – Our Guests in full so they are aware of both the precautions we are taking to keep them safe and the precautions expected of them to keep others safe.
Our Terms & Conditions have been made more flexible so to allow more confidence when our guests make a booking. A deposit is not required upon booking but only 30 days prior to the start of the trip. Our cancellation policy has also become more lenient. Please see full Terms & Conditions here.
Sampan Travel will soon be launching a newsletter specifically for information about traveling through Myanmar during the pandemic. The newsletter will focus on government regulations, requirements and permissions.
Sampan would like to congratulate our friends and partners working in their communities to help those in most need during this difficult time, particularly Sa Ba Street Food Tours, Uncharted Horizons, and Doh Eain.
