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Sampan Travel Company Ltd (hereon referred to as Sampan Travel, Sampan, the Company, ‘we’, ‘us’, ‘our’) and Sampan Travel Pte Ltd are part of the Aequitas Group of Companies.
Sampan Travel is located at Level 3, 99 Condo, Dhamazedi Road, Yangon, The Union of the Republic of Myanmar. Sampan Travel can be contacted on +95 (0) 9440 647 312 and firstname.lastname@example.org.
This Policy also refers to data Sampan collates off the Site.
Sampan Travel Ltd has ensured that there are effective measures in place to protect all information that is collected from Site visitors.
When a visitor browses the Site but has not registered for any online service from Sampan Travel, they browse anonymously. No Personal Information is collected while browsing.
Bulk demographic data such as gender, age and interests are collected and used to analyze our Site visitors through Google Analytics Demographics.
When visitors leave comments on the Site we collect the data shown in the comments, and also the visitor’s IP address and browser user agent string to help spam detection.
Sampan Travel utilizes “cookies” that enables the Site to monitor traffic patterns and so to serve site visitors more efficiently if and when they revisit the Site. A cookie does not identify the visitor personally, however it does identify the devise used to access the Site through the devices IP address. IP addresses are not personally linked to identifiable information.
The cookies that the Site uses stay in a browser’s subfolders until the site visitor deletes them manually or the browser deletes them based on the duration period set by the cookie itself. These cookies are referred to as persistent cookies, and enable one to visit the Site over and over again and be recognized as a previous visitor. The information stored by the cookies, such as the server the device is logged onto, the browser type, and whether the Site was entered from a website or email hyperlink, is recorded and tracked in aggregate. This information is used to measure the response rate to Web pages and email hyperlinks.
For further information about cookies please visit: allaboutcookies.org.
You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Sampan Travel sends Newsletters and Marketing Emails to those who have personally subscribed, asked to be subscribed, or who have travelled on a tour with Sampan Travel. It is possible to opt-out of receiving emails from Sampan Travel as described below in the section entitled: “Unsubscribing from Email Lists.”
When Sampan Travel sends emails, we may use the recipient’s email address to identify information about the receipt of the email, including whether the communication was opened, how many times it was viewed and whether an embedded hyperlink was clicked upon to reach a particular web page. This information is used to measure response rates to email communications as well as to enhance our email communications.
Unsubscribing from Email Lists
Sampan Travel provides all recipients with a means to decline receiving marketing email. At any time, a recipient is able to request to discontinue receiving emails from Sampan Travel by following the ‘Unsubscribe’ link at the bottom of the email. Recipients are also able to opt out of receiving emails by contacting us directly at email@example.com.
Sampan Travel does not knowingly solicit Personal Information from or market to children under the age of 18. The Site is intended for use by persons who are over 18 years of age therefore we request that those under the age of 18 not submit any Personal Information to us through the Site. If Sampan Travel learns that we have inadvertently gathered Personal Information from those under the age of 18, we will promptly remove such information from our records. Personal Information of children is only intentionally stored when they are accompanying adults upon a Sampan Travel holiday.
Booking a Holiday
When booking a holiday with Sampan Travel a certain amount of information will be required and then stored. This information may include but is not limited to: the names, addresses, passport details, credit/debit cards, payment details, special requirements, disability or medical condition and dietary requirements of all those travelling.
When arranging a holiday for clients, Sampan Travel will need to pass on some of this information to our partners involved in the creation of the itinerary, principally hotels, airlines and other transport companies. The information may also be provided to security or credit checking companies, public authorities such as customs and immigration if required by them, or as required by law. In most cases, the information passed on will be solely the name and passport number of those traveling. However in select cases it may also include nationality and the physical and mental health and other personal information of those travelling. In making a booking, a client consents to this information being passed on to the relevant persons and/or official bodies. We will not pass any information on to any person not responsible for part of a client’s travel arrangements.
As set out above, we take full responsibility for ensuring that proper security measures are in place to protect debit and credit card information. Our Site’s Payment Gateway is powered by Stripe. Debit/credit card details never pass through or are stored on Sampan’s server.
What are your data protection rights?
The right to access – You have the right to request Sampan Travel for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Sampan Travel corrects any information you believe is inaccurate. You also have the right to request Sampan Travel to complete information you believe is incomplete.
The right to erasure – You have the right to request that Sampan Travel erases your personal data, under certain conditions.
The right to data portability – You have the right to request that Sampan Travel transfers the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: firstname.lastname@example.org.
If a client or site user believes that Sampan Travel has not complied with this Privacy Statement or they have other related inquiries or concerns, they may contact us directly at: email@example.com.